An IT strategy should cover all facets of technology management, including cost management, human capital management, hardware and software management, vendor management, risk management and all other considerations in the enterprise IT environment.

The process of IT Strategy is simplified with framework constituted of IT Service Management (ITIL), Enterprise Architecture Development (TOGAF) and Governance (COBIT). IT Strategy is modeled as vertical IT service applied to and supported by each horizontal layers of SOA architecture.

Executing an IT strategy requires strong IT leadership; the chief information officer (CIO) and chief technology officer (CTO) need to work closely with business, budget and legal departments as well as with other user groups within the organization.

Key words
  • IT Strategy as overall IT strategy or only partial for specific aspects (e.g. Portal strategy, Operations strategy)
  • Overall understanding of IT, but no deep technical knowledge needed
  • Derived from Company strategy, therefore necessarily embedded (e.g. Cobit = Business driver)
  • xx
Typical methods
  • Business Planning, Mission, Vision, ...
  • Cobit, TOGAF, Zachmann, etc.
  • ITILv3, BS1500, ISO20k, CMMI
  • Enterprise Architecture or related models (e.g. eTOM, SID, SOA)
  • Telco related aspects like OTT, BSS/OSS, FMC, Industry 3.0
  • Sourcing strategy
  • SSC (Shared Service Center) or other orga models
  • SWOT, PEST(L), CSF's, Value Chain, Porters 5 Forces, Balanced scorecard
  • Program management, PPM (Project portfolio management)